Frequently Asked Questions
Are you a factory or trading company?
We are a combined factory and trading company with over 5 years of industry experience.
How can I check the quality with a sample?
You can place a sample order. Please note that sample fees will be returned once a formal order is processed.
Do you offer customized design services?
Yes, we specialize in making customized designed products based on your specific requirements.
What are your terms of delivery and payment?
We accept various delivery terms including EXW, FOB, DDP, CIF, and DAP. Payment can be made via T/T, Paypal, or Alibaba Trade Assurance.
What is the leading time for mass production?
The standard lead time is 35-45 days, depending on the order time and current production line capacity.
How do you guarantee the product quality?
We have a professional QC team monitoring every process. We also provide production videos, pictures, and support 3rd party inspections.