◈ Frequently Asked Questions
Q1: Are you a factory or trading company?
A1: We are a factory. Our import and export business is managed by our commerce division, and we operate a production facility exceeding 2000m².
Q2: What are your hot items?
A2: Our main products include household beauty instruments and skin & personal care machines. We have 10 professional designers creating over 150 new SKUs annually.
Q3: What shipping methods do you offer?
A3: We support various shipping methods including DHL, UPS, TNT, Fedex, as well as air and sea shipments according to your requirements.
Q4: How about the delivery date?
A4: In general, delivery takes 3-5 working days for normal purchase quantities. For larger bulk orders, please contact us for a specific timeline.
Q5: Can you customize labels and logos?
A5: Yes, customized labels and logos are available for our products to meet your branding needs.
Q6: What is your MOQ and Warranty policy?
A6: There is no MOQ for RTS orders. For OEM/ODM, the MOQ is usually 500-1000 pieces. All our goods come with a 1-year warranty.