Q1: What are your main product categories?
We specialize in professional kitchen utensils and personal care products. Our kitchen range includes spoons, turners, ladles, spatulas, skimmers, spaghetti forks, cutting boards, trays, and rolling pins.
Q2: How can I obtain a sample before placing a bulk order?
For customized products, please provide your design files. It typically takes about one week to prepare samples. We can dispatch samples via international couriers using your account.
Q3: Can I customize the products with my own logo?
Yes, we accept customized logos for printing. We will create a sample based on your design for photo confirmation or physical inspection before final production.
Q4: How do you ensure product quality?
We implement a strict multi-level quality control system. Quality testing is performed before bulk production and at various stages. We also welcome customer inspections before shipping.
Q5: What is the typical lead time for orders?
For stock items, delivery is usually within 10-15 days after payment. For customized OEM/ODM products, the delivery time typically ranges from 35-50 days.
Q6: What payment terms do you accept?
Our standard terms are a 30% deposit with the balance due before delivery. We accept T/T, Western Union, L/C, and trade assurance.